It's the Manager by Jim Clifton and Jim Harter

A data backed case for coaching style management, padded and tied closely to Gallup's tools.

The short version

Buy it if
  • New managers moving up from individual contributor roles
  • HR and leadership teams running group reading or development sessions
  • Organizations already using CliftonStrengths
Skip it if
  • You want a detailed, step by step coaching manual
  • You are wary of books tied to a consultancy's paid products
  • You want a short read, since the hardcover is bulky for its core content

What owners like

  • Grounded in decades of Gallup workplace data
  • Short chapters are easy to read and work well for team discussions
  • The coaching conversation framework gives managers something concrete to try
  • getAbstract rates it very good as a reference on core HR issues

Common complaints

  • Reads in places like a promotion for CliftonStrengths and Gallup services
  • Repeats its core points across many chapters
  • Lighter on step by step how to than the subtitle suggests
  • Much of the page count is appendices and strengths descriptions
  • Some of the diversity and inclusion material feels dated

Based on Goodreads reader discussion, a getAbstract summary and a CHHSM book review.

Research scores

Does the job 7.0 solid data backed case for coaching style management
Quality 6.8 well researched but repetitive and heavy on Gallup's own tools
Ease of use 7.5 52 short chapters suit busy readers and group discussion
Value 6.4 priced high for a book with a large appendix share

Scored from the maker's specs and what owners report. Drew's own notes and photos will refine these.

Ownership

Owned sinceDec 2024
Owned for1 year+
Times bought2
Price range$$$
  1. Dec 2024

    First bought.

Drew's hands-on notes for this product are on the way. Long-term updates will be added to this timeline.

What it does

A Gallup Press management book arguing that manager quality drives team results, laid out as 52 short research based chapters.

  • Based on Gallup's large global study of the future of work
  • Core claim that the quality of managers and team leaders is the biggest factor in long term success
  • Chapters run only a few pages, which suits weekly group discussion
  • Covers coaching conversations, manager competencies, remote work, gig workers and hiring
  • Includes a CliftonStrengths access code and online material

Useful for new and mid level managers, and for leadership teams that want short, data backed chapters to discuss together. The trade-offs are that it leans heavily on Gallup's own CliftonStrengths tools, and a large share of the page count is appendix and reference material rather than practical how to.

How it compares

First, Break All the Rules by Marcus Buckingham and Curt CoffmanThe earlier Gallup manager study, better for the foundations behind this book$$
The Coaching Habit by Michael Bungay StanierBetter for practical, question by question coaching skills in a short book$
Radical Candor by Kim ScottBetter for managers who mainly need help giving honest feedback$$
Culture Shock by Jim Clifton and Jim HarterThe same authors' 2023 follow up, more focused on hybrid and remote work$$$

Specs

Authors
Jim Clifton and Jim Harter
Publisher
Gallup Press
Published
May 7, 2019
Format
Hardcover
Pages
448, including appendices
Chapters
52 short chapters
ISBN
1595622241 (9781595622242)
Extras
Access code for the CliftonStrengths assessment (top five strengths)

Questions

Does It's the Manager include a CliftonStrengths code?

Retailer listings say purchasers get an access code for the CliftonStrengths assessment that reveals their top five strengths.

How long is It's the Manager?

The hardcover is 448 pages, but readers note that a large share is appendices and reference material.

Who wrote It's the Manager?

Jim Clifton and Jim Harter of Gallup.

What is the main idea of It's the Manager?

Gallup's research finds that the quality of managers and team leaders is the single biggest factor in an organization's long term success.

Sources

Researched 2026-10-01. We bought this product; our page is built from the maker's details and what owners report across reviews and forums. We never copy Amazon customer reviews.

6.9It's the Manager by Jim Clifton and Jim Harter Check price